Born digital

Born digital is about utilising the digitalisation of society to create a more user-friendly start-up process that will create compliant and digitally enabled SMEs. We will investigate how public and private parties can be a part of a digitally orchestrated process, on a national level as well as on a Nordic level. We will provide ideas and blueprints for processes that will facilitate better interaction and improve trust between the newly started enterprise, its business partners, and public authorities.

  • Today the business startup process is a mix of digital and manual, paper based (including PDF/eForms) processes.
  • There are limited built in guidance as well as disconnected processes, relying on SMEs and/or their helpers understanding all of the compliance requirements and how to meet them.
  • Setting up a successful business also includes acquiring required bookkeeping and administrative systems, registration with government agencies and the capabilities companies need to be a part of a digitalised ecosystem (e.g being able to send and receive digital business documents like e invoices, and so on ) which is currently not a part of the start-up process.
  • Additional work is necessary if the business is required by its customers to document compliance, e.g. being registered for VAT or having required permits for its line of business.
     
  • A new SME should be able to enter an orchestrated, digital process that involves relevant public and private sector actors, and ensures its compliance.
  • The startup process should provide the necessary digital infrastructure required to operate in a compliant and effective manner, and create authoritative information documenting its compliance.
  • The SMEs should get feedback in the process, and be given confirmation that it meets all compliance requirements as long as it has provided adequate facts about its business.
  • The onboarding process should meet minimal common requirements regardless of where (in the Nordic region) it is started, to facilitate trust and digital interaction between businesses across the Nordic region.
     
  • Survey of maturity and ongoing initiatives (2021).
  • Process modelling (done with participation from users and stakeholders) for the processes to be (2021).
  • Initiate pilot activities (2022).
     

Project manager Jan Fredrik Håvie

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